Frequently Asked Questions
Schwartz has been around for over a century. Founded in 1910, Louis Ervin Schwartz, in his words, said “Our company must stand for unquestioned integrity, prompt service and quality workmanship to our clients”. We hope you give us a chance to prove that to you! We are a 110+ year old company and we are not going anywhere.
A piece of metal that goes underneath the shingle and hangs over the fascia. Drip edge is designed with a specific bent form to channel water away, while providing structural support so your actual roofing product lasts longer as it is less likely to split or crack.. It also allows water to run into your gutters instead of between your fascia & the back of gutter. If water gets under your shingles, it can cause short-term staining, but more importantly, it can cause long-term deterioration of the roof deck and along the fascia board.
If the water damage is allowed to exist for a prolonged period, it can also affect the ends of the roof joists and trusses. Eventually, you may develop leaks and damage inside your home that could be extremely costly to repair.
It is code in GA as of 2014. Schwartz would highly recommend this product.
Yes, even with gutters. Drip edge is preferred to protect your fascia and ensure the water is going in the gutters rather than behind them.
This superior-quality roof deck protection protects your home by providing a critical extra layer of protection between your shingles and your roof deck. Tiger Paw Roof Deck Protection helps prevent wind-driven rain (or water from other sources) from infiltrating under your shingles and causing damage to your roof structure, or to the inside of your home.
- Synthetic, non-woven construction provides at least 600% (i.e. 7-times) greater tear strength than standard #30 felt in addition to water resistance
- Helps remove nearly twice as much damaging moisture from your roof deck as the leading synthetic non-breathable underlayment
- Tiger paw roof deck protection resists wrinkling and buckling that can telegraph through your roof shingles and detract from its finished appearance
- Less chance of blow-off, up to 129% higher nail pull-through strength than #30 felt helps keep the product in place
- Safer for installers, specially designed surface helps provide excellent walkability for installers versus conventional felts or typical synthetic underlayment
- Deck-side coating, anti-skid back coating helps improve walkability, while also helping to keep the roll stationary during installation
- Stronger, synthetic, non-woven construction provides at least 600% (i.e. 7 times) greater tear strength than standard #30 felt
- Cooler to work with, light-grey surface is cooler in hot weather than conventional black felts
- Flexible application, recommended for use with asphaltic shingle roof systems, may also be used with non-asphaltic systems, such as slate, wood, metal, or tile
- Versatile, can withstand UV degradation for 180 days, if necessary
It really depends on the size and pitch of your home, however our average time frame is 2-3 days for a complete tear off and re-roof.
We accept all major credit cards (in person and over the phone), personal and cashier checks, money orders and cash. We have also partnered with several financing services which allows us to offer financing with a 3rd party. Once your project has been completed you will have 30 days from that completion date to pay for your roof. Typically, you will receive an invoice in the mail once work has been completed.
If possible, we like to leave a bundle or two of shingles so that the homeowner has them for future use. The remaining material is picked up by Schwartz.
Our crews have varied English fluency and comprehension, however our Residential Quality Manager is proficient in communicating with our crews and would be happy to answer any questions or concerns you may have at any point in the Re- Roofing process.
Yes, in most cases, there will be an on-site supervisor that is in and out throughout the day getting materials and such for the crews.
We have partnered several financial service groups which allows us to offer affordable and easy financing to our customers. You receive approval within minutes. You have the choice of applying on-line and over the phone. We provide you with the information necessary when you are applying. Just let us know when making your appointment if you will need financing and we can send you the info.
As a Master Elite contractor, we were selected by GAF to be able to offer their highest warranty, the Golden Pledge. GAF allows only a very select few contractors to be a part of this program, only about 2% of the top roofing contractors in the country. Each year we have to achieve high standards in customer satisfaction, training, and quality to keep the Master Elite certification. There is no guarantee that we will keep our Master Elite status as we are judged on our current merits, not just our past achievements. But not only are we a Master Elite contractor, we are also one of the top Master Elite contractors in the country.
Each year GAF awards the top Master Elite contractors with the President’s Award. We have been a President’s Award winner for the last 4 years. The award is based on how you rank compared to your peers. Only the best of the best win the President’s Award each year. We are partners with GAF, the world’s largest and oldest shingle manufacturer. Together the experience and knowledge of both companies working together cannot be surpassed by any other roofing contractor in Georgia.
Yes, we will absolutely clean up after the completion of your roof! We will do our very best to get every scrap of debris, however if you find a nail please remember we are removing over 10,000 old roofing nails. If we told you we could get every single nail, we would be lying to you so please keep that into consideration.
You should not nail shingles over an existing roof. There is no way to know if you are going over rotten decking. It can also create a moisture barrier which will rust the nails from underneath severely decreasing wind resistance.
Hip or ridge cap shingles are not only a great finishing touch to your roof, they’re also a critical piece of your roof system that helps to protect some of the highest stress and vulnerable areas on your roof.
Many other contractors cut corners by installing field cut 3-tab shingles that only have a 25 year warranty over the hips and ridges on the roof when they install an architectural shingle like Timberline HDZs. This saves those contractors some money but in the end cost more to the homeowner and don’t look as good. Architectural shingles are multiply shingles with a Lifetime warranty. We believe when a homeowner buys a Lifetime roof they want all the components to have the same warranty as the shingles. This is a primary reason why we use Timbertex Premium Ridge Cap Shingles.
Timbertex, unlike a field cut 3 tab, is multi-layered and up to 195% thicker than a field cut 3 tab shingle. This gives the roof added protection along the hips and ridges. The warranty on the Timbertex also matches the warranty of the field shingles. The added thickness and exact color match also makes the roof look great, adding a nice outline along all the ridges. This is one of the defining characteristics of a Schwartz roof.
So many times, homeowners tell us how they have the best-looking roof in their neighborhood when we finish even though their neighbors have the same color shingles. The difference is LE Schwartz installs Timbertex on all our Standard and above roofs. Whereas their neighbors’ houses had those other contractors install a thin layer of ugly 3 tabs on some of the most stressed areas on the roof. So next time you see a roof that looks a little better than the others, most of the time it is because Timbertex Premium Ridge Caps were installed.
Step flashing is the preferred flashing application for side walls and chimneys. It is 4”H x 4”W x 7”L. It is designed to keep water on the roof as opposed to inside your house.
Counter flashing serves two purposes. 1. It is a secondary protection for water penetration as well as aesthetics. 2. It gives the roof a clean finished look. It is installed in brick, stucco, or other concrete surfaces.
We install 4 nails per architectural shingle which gives you a 110mph wind warranty. You can request 6 nails per shingle (130 mph wind warranty) for an additional cost.
YES. It is very important that your new roof is installed per manufacturers recommendations, otherwise your warranty is void as soon as the trucks leave the driveway. This should be listed in the scope of work.
Starter strip shingles are the first line of defense against wind uplift along the edges of a roof. One of the most common sources of failure in a roof system is the improper installation of starter shingles. This starter course is very important – especially for wind resistance. Some roofers turn a 3-tab asphalt shingle upside down, but this method doesn’t give you the same result as a true starter shingle.
Gloecapsa magma, also know as blue-green algae, has spread throughout more than 80% of the US, including GA, leaving dark black stains wherever it grows, and making millions of perfectly good roofs-and the homes they protect-look old before their time. There is not much you can do, however, the new shingles that Schwartz installs has a Stain Guard algae protection that is guaranteed for the first 10 years of your roofs life.
We do everything we can to protect your landscape by using tarps and sometimes decking material, however you need to make sure you let your Project Manager know about any specific plants, trees, shrubs, etc. that may be of greater importance.
Yes, it is possible. Especially if we are cutting in new ridge vents. It typically isn’t a ton of debris, but we would recommend putting plastic or a tarp over anything that you wouldn’t want to get a little dusty.
The next step is to choose your roofing package and shingle color. Once those decisions have been made then we will create a contract for you to sign to make it official. As soon as your contract is signed then we will activate your job and place you in line to have your roof replaced. Our Residential Team is dedicated to keeping you informed every step of the way. Before your job begins, our Residential Project Manager will call to verify a start date and time, he then follows up that call with an email making you aware of what to expect and when, as well as provide you with contact numbers of actual people you can speak with regarding the progress of your job.
There are a few ways to pick out a shingle color for your roof.
For Luxury Options, click HERE
For Premium Options, click HERE
For Standard Options, click HERE
For Economy Options, click HERE
If you would like to see your color on a roof already completed near you, click HERE (clare) for an interactive map.
The word “Lifetime” refers to the length of coverage provided by your GAF warranty and means as long as you, the original owner(s) [or the second owner(s) if coverage was properly transferred during the Smart Choice Protection Period], own the property where the shingles and/or accessories are installed. The Lifetime limited warranty is applicable only to shingles and accessories installed on a single-family detached residence owned by individuals. For any other type of owner or building, such as a corporation, governmental entity, religious entity, condominium or homeowner association, school, apartment building, office building, or multi-use structure, the length of the warranty is 40 years.
The easiest way to transfer your GAF Warranty is by sending an email to email@example.com clearly stating your name, your address, and the date you purchased the property. GAF might request a copy of your deed or other documentary proof of the date the property changed hands. If you have questions, or prefer not to send this information via email, you can call GAF at 877-423-7663, Option 2, Option 1.
Most residential houses have a pitch of 4/12 or greater, however some houses have an area (typically over a porch or sunroom) that might be a 2/12 or less. In this case, you should never install an asphalt shingle. This area is borderline flat and the water cannot flow off as well, thus causing leaks. Schwartz would recommend a TPO membrane or possibly a Modify Bitumen roof.
In scientific jargon, TPO translates to Thermoplastic Polyolefin. It is categorized as a layer of a single-ply membrane composed of synthetic components along with a fabric reinforcing scrim that stabilizes and strengthens the membrane for improved and increased performance. It consists of a smattering of different rubber types that are usually a combination of polypropylene and ethylene-propylene rubber.
TPO is typically white in color and has gained considerable use with commercial roofing systems, particularly in covering flat roofs and is an excellent choice for a small residential area. It is doubly sought after for its natural reflective ability to deflect ultraviolet waves (UV) while conserving energy and saving on utility costs.
A TPO membrane is either mechanically fastened or affixed through an adhesive that bonds to the cover board. Once the membrane has been rolled into place, the seams created are welded together with a hot-air type gun.
Short answer- NO. Schwartz prides itself as the BEST roofing Company in the middle Ga area and beyond. The common phrase we hear is “I looked at a few other quotes and it seems I’m comparing apple to apples”. As most proposals will look similar, some roofers will hide or not say what types of products their using, just to keep costs low. Schwartz can do a comparison of our proposal vs another proposal to show you the differences if interested. Be very cautious, this roof should be the last roof you have to put on if done correctly. A $700 savings today could turn into a $2000 mistake later.